Returns and Refunds Policy

**PEPTALON LLC - RETURNS AND REFUNDS POLICY** **Effective Date: [DATE]** ### STRICT NO RETURNS OR REFUNDS POLICY **IMPORTANT NOTICE: WE DO NOT ACCEPT RETURNS OR PROVIDE REFUNDS UNDER ANY CIRCUMSTANCES** This policy is firm and applies to all products sold through peptalon.com without exception. ### 1. NO REFUNDS POLICY **Peptalon LLC maintains a strict no refunds policy for the following reasons:** - Products are specialized research chemicals - Products are for experimental use only - Contamination risks associated with returns - Regulatory compliance requirements - Product integrity and safety concerns ### 2. NO RETURNS ACCEPTED **We do not accept returns for any reason, including:** - Change of mind or buyer's remorse - Ordering incorrect products or quantities - Products not meeting expectations - Delays in shipping or delivery - Customer error in ordering - Dissatisfaction with product performance - Any other reason whatsoever ### 3. EXCEPTIONS **The only exception to our no refunds policy is:** Proven product defects that render the product completely unusable for its intended research purpose, determined solely at our discretion and subject to: - Written notice within 48 hours of delivery - Photographic evidence of the defect - Products must remain unopened and unused - Our technical team verification - Compliance with return shipping requirements ### 4. CONTACT INFORMATION For questions regarding this policy: - Email: shop@peptalon.com - Response time: 2-3 business days - Include order number in all communications **BY PLACING AN ORDER, YOU ACKNOWLEDGE AND ACCEPT THIS NO RETURNS/NO REFUNDS POLICY.**